Privacy Policy

Privacy Policy

At BoomOzLotto Lottery, we prioritize the protection of your personal data and are dedicated to maintaining transparency in our information practices. This Privacy Policy outlines our approach to collecting, processing, and protecting your personal information when you engage with our lottery services.

Information We Collect

We gather different types of information to provide you with a seamless lottery experience:

• Account Information: When you register, we collect identification details such as your name, date of birth, email address, and telephone number to verify your identity and eligibility.
• Transaction Data: We record ticket purchases, payment methods, gaming preferences, and winning distributions to process your participation and payouts efficiently.
• Technical Information: Our systems automatically collect device identifiers, browser specifications, location data (with your consent), and interaction patterns with our platforms to enhance security and user experience.
• Communications: We maintain records of your inquiries, feedback, and interactions with our support team to improve our service quality.

How We Use Your Information

Your information enables us to deliver and improve our services in the following ways:

• Facilitating your participation in our lottery games and processing winnings
• Verifying your identity and age to comply with gaming regulations
• Personalizing your experience based on your preferences and past interactions
• Protecting against fraudulent activities through advanced monitoring systems
• Communicating important updates about draws, results, and account status
• Providing tailored promotional content about upcoming jackpots and special events
• Analyzing usage patterns to enhance platform functionality and user satisfaction

Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contractual Necessity: Processing required to fulfill our service agreement with you
• Legal Obligations: Compliance with gaming regulations, age verification, and anti-money laundering requirements
• Legitimate Interests: Enhancing security, preventing fraud, and improving our services
• Consent: When you explicitly agree to specific processing activities, such as receiving marketing communications

Data Sharing and Recipients

We maintain strict controls over who can access your information:

• Service Providers: We collaborate with specialized partners who assist with payment processing, identity verification, and technical infrastructure. These providers operate under strict confidentiality obligations.
• Regulatory Authorities: We may disclose certain information to gaming commissions, tax authorities, and other regulatory bodies as legally required.
• Corporate Affiliates: Information may be shared within the BoomOzLotto Gaming Group to support operations and provide consistent services.

We explicitly do not sell or rent your personal information to third parties for marketing purposes.

International Transfers

While we primarily process data within the European Economic Area, some information may be transferred to service providers in other regions. In such cases, we implement appropriate safeguards through standard contractual clauses and data protection agreements to ensure your information receives equivalent protection.

Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for all data transmissions
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Strict access controls and staff training on data protection
• Automated monitoring systems to detect suspicious activities

Your Privacy Rights

As a BoomOzLotto Lottery user, you have several rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Rectification: Update or correct inaccurate information in your profile
• Erasure: Request deletion of your account and associated data under certain circumstances
• Restriction: Limit how we process specific aspects of your information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Oppose processing based on legitimate interests, including marketing profiling

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information is maintained while your account remains active
• Transaction records are kept for 7 years to comply with financial regulations
• Gaming activity data is retained for 3 years to support customer service and compliance requirements
• Communication logs are stored for 2 years to address potential inquiries

When information is no longer needed, we use secure deletion methods to ensure it cannot be recovered.

Cookies and Similar Technologies

Our platforms use cookies and related technologies to enhance functionality and user experience. These technologies help us:

• Remember your preferences and login status
• Analyze how you interact with our services
• Personalize content based on your interests
• Protect against fraudulent activities

You can manage cookie preferences through your browser settings or our preference center. Note that disabling certain cookies may affect your ability to use some features of our platforms.

Policy Updates

We periodically review and update this Privacy Policy to reflect changes in regulations, industry standards, or our practices. Significant changes will be communicated through email notifications and platform announcements. We encourage you to review this policy regularly to stay informed about how we protect your information.